This page contains both our Privacy Policy (Section 1) and Website Terms and Conditions (Section 2).

Section 1 – Privacy Policy

1. Introduction

WaltersCM Ltd (“we”, “our”, “us”) is committed to protecting your personal data.
This Privacy Policy explains what we collect, why we collect it, and how we use it in compliance with UK GDPR and the Data Protection Act 2018.

2. Data Controller

WaltersCM Ltd is the Data Controller.

Registered address:

Email: admin@walterscm.com

3. What Data We Collect

We may collect:

Personal Data: name, email address, phone number, job title, company name.

Technical Data: IP address, browser type, device information, cookies.

Marketing & Communication Data: Preferences, engagement history

4. Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

5. How we use your data

We use your personal data to: respond to queries, provide consultancy services, maintain internal records, improve our website, send updates (only with consent), meet legal obligations.

6. Legal basis for processing

We rely on:

  • Legitimate interests (business operations, responding to enquiries)
  • Contractual necessity (when engaging clients)
  • Consent (marketing communications)
  • Legal obligations (record keeping, accounting)

7. Sharing your data

We may share you data with:

  • Service providers (e.g. email, hosting, CRM)
  • Professional advisers (accountants, auditors)
  • Regulators, if required by law

We never sell your data.

8. International Transfers

Some third-party providers may store data outside the UK. We ensure all transfers comply with UK GDPR safeguards.

9. Data Retention

We retain personal data according to our Data Retention Policy (below). Generally:

Enquiries: 24 months

Client files: 6-12 years (per contractual requirements)

Financial records: 6 years

10. Your Rights

You have the right to:

  • Access your data
  • Request corrections
  • Request deletion
  • Object to processing
  • Restrict processing
  • Data portability
  • Withdraw consent

Requests can be made to admin@walterscm.com

11. Complaints

You may lodge complaints with: ICO – Information Commissioner’s office. www.ico.org.uk

12. Updates to this Policy

We may update this policy at any time. Revised versions I’ll be posted on this page.

Section 2 – Website Terms & Conditions

1. Introduction

Welcome to the WaltersCM website (“Site”). This Site is operated by WaltersCM Ltd, a company registered in England & Wales (Company No: [insert]), with registered office at [insert address].

By accessing or using our Site, you agree to be bound by these Terms. If you do not agree, you must not use the Site.

2. Use of the Site

You may use the Site for lawful purposes only. You must not:

  • Breach any applicable local, national, or international law
  • Upload harmful or malicious content
  • Access or attempt to access systems without authorisation
  • Copy, modify, or misuse any content for commercial purposes without permission

We may suspend or withdraw access to the Site at any time.

3. Intellectual Property

All content on the Site—including text, graphics, logos, icons, documents, and layouts—is owned by WaltersCM Ltd or licensed to us.

You may not reproduce, distribute, or create derivative works from any content without our written permission.

4. Reliance on Information

The information on our Site is for general guidance only. It does not constitute professional or legal advice.

For tailored advice, please contact us directly.

5. Links to Other Website

Our Site may contain links to third-party websites. These are provided for convenience only. We have no control over external content and accept no responsibility for their accuracy or safety.

6. Limitation of Liabilit

Nothing in these Terms excludes liability where it cannot be limited by law.

To the maximum extent permitted:

  • We exclude all implied warranties
  • We are not liable for loss of profits, business interruption, data loss, or any indirect damages
  • We are not responsible for damages arising from your use of the Site

7. Posting or Submitting Content

If you submit forms, enquiries, or uploads, you confirm that the content:

  • Is accurate
  • Is lawful
  • Does not infringe third-party rights

You grant us a non-exclusive licence to use such information to provide services or respond to your enquiries.

8. Privacy

Your privacy is covered by our Privacy Policy.

9. Governing Law

These Terms are governed by the laws of England & Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England & Wales.